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Bertini Shoes - F.A.Q

1.  When will my credit card be charged?

Bertini-shoes.com doesn't charge your card until your order is packed checked ready to ship. Sometimes occurrence occur that items are sold out or some other issue arises, if that is the case a customer service representative will contact you via phone or email to discuss the matter.

2. What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, and American Express for all orders.

3.  How long does it take for a refund from Bertini-shoes.com to appear on my credit card statement?

Generally a few days but it may take up to 3 - 7 business days from the date your refund was processed to appear on your credit card statement.

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