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WEBSITE POLICIES
100% SATISFACTION GUARANTEED!
RETURNS
BERTINI-SHOES.COM will accept returns on unworn merchandise
for up to 14 days from date of purchase. All returns must
be accompanied by the original invoice and in the original
box. Upon inspection a credit will be given to the original
credit card. The credit will include any applicable taxes
paid. Shipping and handling charges are non-refundable. If
you are not completely satisfied with your purchase, simply
return your unworn shoes or accessory item(s) for an exchange
or a refund to the following address:
Bertini
120 Broadway #102
Santa Monica, CA 90401
SALES TAX
BERTINI-SHOES.COM charges sales tax an all purchases shipped
to California.
PAYMENTS
BERTINI-SHOES.COM accepts payments in U.S. dollars only. Currently
Visa, MasterCard, and American Express credit cards are acceptable
forms of payment. Please note that the following categories
must be entered correctly:
· Your name as it appears on the card
· Billing address
· Credit card number
· Credit card expiration date
PRIVACY
BERTINI-SHOES.COM respects your privacy and is committed to
complete protection. We will not sell, trade, or rent any
of your personal information to a third party. All transactions
are protected in a secure-server environment ensuring reliability
and safety. This industry standard is the best available today
for secure commerce transactions.
SHIPPING
BERTINI-SHOES.COM ships orders via UPS only, Monday thru Friday.
We offer three different choices for your convenience. You
will receive a shipping confirmation email from us when your
item ships. In that email you will receive a UPS tracking
number that will allow you to track your order's progress
via the UPS Online tools available at
http://www.ups.com.
Shipping costs:
Shipping times:
| *UPS Ground
|
$ 9.90 |
7 to 14 business
days |
| * UPS Second
Day |
$
19.90 |
Second business
day |
| *UPS Next
Day |
$ 39.90 |
Next business
day (PM) |
*Please note: You
must place your order by 12:00 Noon EST Monday thru Friday
to receive your shipment by the next day or second day. UPS
will not deliver to P.O. Boxes.
BACKORDERS
OR CHANGES
BERTINI-SHOES.COM will immediately notify you via email or
phone if we are unable to fulfill your order. We will provide
you with a new approximate time and availability for delivery.
If your item is not available you may choose a replacement
item or cancel the order completely.
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